Chief Advisor, Service Improvement at Ministry of Health NZ.
Keriana’s commitment to primary health began when she took on the position of Planning and Funding Manager at Tairawhiti District Health in 2001, overseeing the establishment of the Primary Health Organisation (PHO) in Gisborne that she led from 2001 until 2011.
Design and implementation of clinical and non-clinical primary care services is an integral part of her role, and she is particularly proud of the organisation’s “no wrong door” policy. Under this framework, every provider and staff member involved with Turanganui PHO is responsible for providing all patients the best access to the best publicly funded health service.
Keriana took up the role of General Manager of Practice Services for the Midland Health Network (MHN). Keriana’s strength lies in her strong vision, strategic thinking and her assertiveness, which is as inclusive as it is challenging – encouraging policy makers and clinicians to improve processes and services that will deliver quality health care. Keriana brings an effective level of pragmatism and compassion to the health sector.
In 2014 Keriana took up the role of Chief Advisor, Systems and Innovation at the Ministry of Health and in 2015 she was responsible for overseeing the New Zealand Health reforms consultation.